Returns for Exchanges, Store Credit, and Refunds

We want our customers to be happy with their purchase. Please contact us immediately so we can help resolve any issues.

-------------------------------------------------------------------------------------------

Returns for Exchanges, Store Credit, and Refunds

TERMS

  • Ready to Ship items must be returned within 30 days of the purchase date to qualify for a refund or store credit.
  • All custom made products are final sale and non-refundable.
  • JC Lane Creations, LLC is not liable for returns that are lost in transit. 
  • Processing time for exchanges, store credit, or refunds is typically 5-7 business days.
  • Wearing & Washing Items
    • When returning Ready to Ship or Custom items: Items must be unworn, unwashed, and unaltered in order to qualify for a refund, store credit, or exchange.
    • When returning Custom products: Items should not show signs of wear in order to qualify for a refund, store credit, or exchange.
  • Returning Gifts
    • Gift items can be exchanged or returned for store credit by the recipient with proof of purchase.